Contact Us

Contact Us

Let's Talk About
Your Next Project

Fill in the form and we will send you a detailed quotation within 24 hours — no obligation, no minimum order for first enquiry.

Send an enquiry

Get a Free Quote

Include drawings or spec sheets if available — you can email them to sales@zincova.com
Your information is kept confidential and never shared with third parties.
Get in touch directly

Contact Information

24-hour response guarantee

All enquiries received before 6pm China time are replied to the same business day. Weekend messages are answered by Monday morning.

Email
sales@zincova.com
Best for detailed enquiries with drawings or specs
WhatsApp
+86-XXX-XXXX-XXXX
Best for quick questions and photo sharing
Website
www.zincova.com
Browse all products and download our catalog
Production Facility
Jiangxi Province, China
Factory visits welcome by appointment
Business Hours (China Time, UTC+8)
Monday – Friday
09:00 – 18:00 OPEN
Saturday 09:00 – 14:00
Sunday Closed
Chinese Public Holidays Closed
We communicate in English. WeChat is also available for Chinese-speaking clients.
FAQ

Common Questions

Answers to the questions we hear most often from new clients.

What information should I include in my enquiry?

Product type, estimated quantity in linear meters, installation country, required height and any specific standards such as AS 1926 for Australian pool fencing. A drawing or photo of your project helps us quote accurately.

How long does it take to get a quotation?

We reply within 24 hours on business days. For complex OEM projects or custom specifications, we may take up to 48 hours to provide a detailed breakdown.

Can I request a free sample before placing a full order?

Yes. We offer samples for evaluation before any full order commitment. Sample shipping cost via DHL or FedEx is paid by the buyer. If you proceed with a full order, the sample cost is deducted from your invoice.

What are the payment terms?

Standard terms are 30% deposit upon order confirmation and 70% balance payment against copy of bill of lading. Letter of Credit (L/C) is accepted for large orders.

Do you handle all export documentation?

Yes. We prepare the commercial invoice, packing list, bill of lading, certificate of origin and any required inspection certificates. Third-party inspection by SGS or Bureau Veritas can be arranged on request.

What is the minimum order quantity?

There is no fixed MOQ for standard products — we evaluate each enquiry individually. For first-time buyers, we are happy to discuss smaller trial orders to establish the relationship before committing to larger volumes.

Why buyers trust ZINCOVA

24h
Guaranteed quote response time
30+
Countries shipped to
100%
QC checked before every shipment
Free
Sample available before full order