Please include the product type, estimated quantity, installation country, required dimensions, surface finish and any applicable standards or project specifications. Drawings or reference photos help us prepare a more accurate quotation.

Most standard enquiries are reviewed and answered within 24 hours on business days. Complex OEM, custom engineering or project-specific requirements may require additional time for technical review.

Samples can be arranged for product evaluation depending on the product and specification. Sample and courier arrangements will be confirmed with you before dispatch.

Payment terms depend on order value, product type and project requirements. Standard terms are discussed and confirmed clearly in the quotation or proforma invoice before production begins.

Yes. Standard export documentation can be prepared for shipment, and third-party inspection by organisations such as SGS or Bureau Veritas can be arranged when required by the buyer.

MOQ depends on the product, dimensions, finish and production requirements. Smaller trial orders may be discussed for suitable standard products. Send us your required quantity and we will advise the most practical option.